Ordering Process

Easy ordering for your convenience!

    1. Shopping cart

      While browsing our website, you have the opportunity to add items to your cart by clicking on “add to cart”. This will place items in your cart.

      You can change your order by changing the quantity of the products in your cart, delete products from your cart or cancel the ordering process at all times until you finally submit the order.

      In case you would like to use a discount code, please click on “Discount Code” in your shopping cart to enter it, before you proceed.

      By clicking the “Proceed to Checkout” button you’ll start the checkout.

    2. Proceed to Checkout

      If you already have a customer account, please register with your email and password.

      You can also create a new customer account or place the order as a guest.

      Your personal data is saved, processed and used respecting the legal data usage regulations. Other processing or forwarding of that data to third parties is excluded.

    3. Invoicing address, delivery address, shipping method, payment method

      Please enter your billing address and shipping address. If billing and shipping address are not the same, please enter the shipping address separately.

      In the next step you can see your shipping method. In case your order does not qualify for free delivery, the shipping cost would be shown in this step.

      Then, please choose a payment method. You’ll find additional information about payment methods under Payment Methods.

    4. Overview and order placement

      In the last step, you’ll see an overview of your order:

      • Invoicing and delivery address
      • Chosen delivery method
      • Chosen payment method
      • Chosen products and amount
      • Subtotal
      • Minus discounts (if applicable)
      • Plus delivery cost (if applicable)
      • Total amount including VAT
      You can correct input errors by clicking the button “change” or the back button in your internet browser or you can cancel the checkout process by closing your browser.

      Please check that all your personal data is complete and carefully read the general terms and conditions as well as our return policy.

      By clicking “Place Order” your order is legally binding.
      You’ll find further information about concluding the purchase contract in our general terms and conditions.

      We’ll confirm the receipt of your order immediately with an automatically generated email (order confirmation).